Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

A hands-on test compared Visual Studio Code and Google Antigravity on generating and refining a simple dynamic Ticket Desk ...

Compare the top 5 multi-factor authentication software in 2026. Find the best customer MFA solution for your apps with our detailed platform review.

Verifying an extensible processor is more than a one-step process, especially when software compatibility is important.

Cold calling isn’t dead, it’s just evolved. While digital channels dominate modern sales conversations, picking up the phone ...

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Learn the benefits, risks, and smart next steps of outsourcing IT support to improve efficiency, reduce costs, and scale ...

The North American electric grid faces intensifying reliability risks over the next decade as demand growth driven by data ...

For years, enterprise feedback platforms have dominated the market with bloated implementations and steep pricing. Simplesat is calling them out. Global consumer brands handle thousands of support ...

Citizens Financial Group, Inc. ( CFG) Q4 2025 Earnings Call January 21, 2026 9:00 AM EST Welcome, and thank you for standing by. [Operator Instructions] Today's conference is being recorded. I would ...

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Stablecoins are becoming a key differentiator Treat stablecoins as cash and cash equivalents for the customer experience, ...