As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

How to share your desktop for remote support with Chrome Remote Desktop Your email has been sent When all other remote screen sharing solutions fail, you can always turn to Chrome Remote Desktop to ...

The newest entry on the market, SecurityCoverage’s Remote PC Support started in January 2004 as a behind-the-scenes technical support for large providers that offered support services to the small ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. ConnectWise ScreenConnect is secure software that lets you access devices, provide ...

Zach was an Author at Android Police from January 2022 to June 2025. He specialized in Chromebooks, Android smartphones, Android apps, smart home devices, and Android services. Zach loves unique and ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Connecting to any device over the internet, as you would through remote PC software, has risks. Follow these practices to access remote PCs securely.

After the initial warranty period has expired on a desktop or laptop computer, consumers, SOHO (small office/home office) users and SMBs (small- and medium-sized businesses) may find themselves ...