Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

If your AI pilots aren’t turning into real business value, the problem likely isn’t the tech itself—it’s the operating model. The 5Rs Framework offers a structure to align teams, processes, and ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--An organization's processes, assets, and even products have become a living ecosystem of communication, cognition, and collaboration due to the increasing ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Concentrix Corporation (NASDAQ:CNXC) is one of the oversold tech stocks to invest in. On September 18, Concentrix announced the launch of its Agentic Operating Framework, which is specifically ...

FAIRFAX, Va.--(BUSINESS WIRE)--In the year since the initial release of the Operational Resilience Framework (ORF) by the Business Resilience Council, the ORF working group has expanded the framework ...

Is improving customer experience today actually difficult for employees to accomplish? It doesn’t have to be, if you create the right alignments. The world of customer experience is ever evolving — we ...

NEW YORK — IFF has unveiled a new leadership structure in support of its shift to a new operating model. The transformation strategy will move IFF away from divisions and focus instead on three core ...